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Sandals & Beaches Resorts: Products & Services

Sandals is a collection of 14 an all inclusive resorts for couples. There are no children allowed at Sandals due to the focus on romance and relaxation. For families the Beaches resorts offer a variety of activities that parents and kids alike can enjoy together including water parks for the kids and 12 bars for the adults.


 Locations and Resorts:

  • Jamaica: Montego Bay, Royal Caribbean, Carlyle Inn, Negril, Ocho Rios, Royal Plantation and Whitehouse
  • St. Lucia: Regency La Toc, Grande St. Lucian, Halcyon Beach
  • Antigua: Antigua Resort & Spa and Grand Pineapple Beach
  • Bahamas: Royal Bahamian Spa Resort & Offshore Island and Emerald Bay Great Exuma


 Locations and Resorts:

  • Turks and Caicos: Resort Village and Spa
  • Jamaica: Negril Resort and Spa and Ocho Rios Resort and Golf Club


  • All meals and snacks
  • Scuba diving
  • Golf
  • Many water sports
  • Land sports
  • Accommodations
  • Airport transfers
  • Basic wedding package
  • Top-shelf cocktails
  • Exchange privileges
  • All tips, gratuities and hotel taxes

 Not Included:

  • Spa treatments
  • Tours
  • Golf caddies
  • Internet access
  • Medical assistance
  • Gift shop items
  • Transportation
  • Phone calls
  • Airport taxes
  • Scuba certification  

Other services provided by Sandals are travel agents and Sandals specialist to help aid vacationers with their stay from start to finish.

Sandals & Beaches Resorts: Company Background

Founded in 1981 by Jamaican businessman Gordon “Butch” Stewart, Sandals has been going strong for 31 years. After an economic upheaval in the 1970’s, Stewart bought two dilapidated hotels in Jamaica in 1981 and that was the start of Sandals Resorts. He started Beaches Resorts in 1997 after loyal guests to Sandals began to have children and wanted a place to vacation as a family. Since then the resort collection has continued to prosper and expand to include of a dozen resorts.

Sandals & Beaches Resorts: Customer Feedback & Reviews

It doesn’t take much research to see that Sandal Beaches Resorts are very popular and very well received by vacationers. The lack of negative reviews is a great sign for any company within the travel industry. Beautiful locations and all-inclusive luxurious accommodations leave few with much to complain about. The only negative reviews were if there was noise from nearby construction and the fact that the all-inclusive aspect keeps most travelers from trying local restaurants in the area.There were some other complaints about the rooms being worn out and some of the older resorts in serious need of updating.

  • “With an all-inclusive plan you miss out on the island's other great restaurants.”
  • “The only thing that was not great was the 1 1/2 hour bus ride to the resort from Montego Bay.” Trip Advisor
  • “Overall, the room had worn out furniture and had mold in several places.”

Besides the minimal complaint here and there, most the reviews are great! People love the settings, the amenities and the service.In regards to the upkeep issues, it is probably best to stay at the newer resorts.

  • “The staff there truly went above and beyond to make our stay impeccable.” Trip Advisor
  • “The room was great, our housekeeper Marsha was great.”
  • “My husband and I just came back and it was the perfect place to celebrate my 40th!!! The beach and water were so beautiful, clean and calm. Our room looked out onto the ocean and was always clean. The staff was fantastic and friendly- definitely would love to go back!” Trip Advisor
Sandals & Beaches Resorts: Business Credibility & Trustworthiness

Founder, Gordon Stewart was awarded Caribbean World Magazine’s Lifetime Achievement Award, which gives him and his companies a certain level of credibility. Although Sandals Beaches Resorts is not an accredited company by Better Business Bureau, it did receive a high grade of A-. Sandals and Beaches Resorts have been given many awards, including:

  • Voted world’s Best Travel Award
  • Travelers’ Choice 2010
  • Travel Weekly Reader’s choice
  • Leading Spa award
  • Travel & Leisure World’s Best
  • The American Academy of Hospitality Sciences Star Diamond Award
  • The American Academy of Hospitality Sciences Star Green Star Diamond Award
  • Caribbean Travel Award 2009
  • Travel Press Agents’ Choice Awards
  • Resort Operator Of The Year Award
  • Tripadvisor Travelers’ Choice Award
  • Travelocity Excellence Awards
  • Many, many more!

 Sandals Beach Resorts has numerous awards and continues to gain more every year! Definitely a creditable company.

Sandals & Beaches Resorts: Website Popularity & Google Ranking

Most people have heard of Sandals Beaches Resorts, so it is no surprise that their site is rated above average. It was given the rating of 6/10 on Google Page Rank. On Alexa, the site was given a rating of 23,488 in the U.S. with it being most popular in the city of Atlanta. The Caribbean is often visited by those who live in the South due to proximity and Atlanta is a major metropolitan area containing people with the means to take luxurious vacations.   

Sandals & Beaches Resorts: Social Media Presence

Sandals Beaches Resorts have a strong media presence with Facebook, Twitter and Google + accounts.

  • Facebook: Has 14,131 likes, 690 people talking and 255,244 visitors. The account is updated daily.
  • Twitter: Has 8,996 followers and 620 tweets. This account is updated multiple times a day.
  • Google +: Has +195 and 142 have them in their circles. This account is updated regularly, but not as often as other social media accounts.
Sandals & Beaches Resorts: Website Security & Safety

Sandals Beaches Resorts is a secure site. When booking online, visitors are greeted with a Network Solutions Secure Site badge. In addition, Sandals Beaches Resorts uses Https or SSL encryption when making online transactions. According to Google Safe Browsing, Sandals Beaches Resorts is a safe site. Over the past 90 days this site has not acted suspiciously and has no signs of insecure material on the site.

Sandals & Beaches Resorts: Pricing & Packages

Although a Sandals Beaches Resorts vacation may look pricey at first glance, but remember it is all-inclusive. All-inclusive vacations are the best way to save money, because guests pay a one-time fee and rest is free. Food and drink will make any vacation expensive, so all-inclusive resorts take that expense away. For a seven night stay at Beaches Resort in Turks and Caicos for a family of four, including airfare is only $5,112! That comes to about $800 a day including all meals, drinks and activities. That is a fantastic price. Of course this is with promotions provided by Beaches site, otherwise the price is double which is still a good deal.There are other all-inclusive resorts at are a lot cheaper, but don’t include meals or have the great reviews that Sandals Beaches Resorts does.

Sandals Beaches Resorts offers a best price guarantee, meaning that they provide the best price for at the time and if prices drop after a vacation is booked they will refund the customer the difference.

Sandals & Beaches Resorts: Shipping Rates & Policies

Sandals Beaches Resorts is an all-inclusive vacation package company. They provide resort stays, not products that can be shipped. Therefore, there aren’t any shipping rates or policies. The do provide service to vacationers around the world and have and international customer service team to help throughout the booking process. There are links to help international visitors and a site dedicated to those in the United Kingdom.

Sandals & Beaches Resorts: Payment Methods Accepted

Sandals Beaches Resorts only accepts major credit cards or debit cards with symbol. These are the most convenient and secure way to make payments online.  

Credit cards accepted are:

  • Visa
  • Mastercard
  • American Express
  • Discover

They do not accept alternative forms of payments such as PayPal, EbillMe, BillMeLater, E-Check, EFT or QPass.

Sandals & Beaches Resorts: Returns, Refunds & Exchange Policy

There is a cancellation process and certain charges apply depending when the cancellation is made. Guests will know if a cancellation is valid when they receive confirmation number. If a cancellation is made 45 to 30 days upon arrival the charge is $200 per person, 29 to 15 days before the charge is 50% of package price plus airfare and 14 days or less 100% of all costs. Airfare refunds depend on airline’s policies.

Sandals & Beaches Resorts: Product images & screenshots
Sandals & Beaches Resorts Coupons
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Get Up to 65% + 1 Free Night at Sandals Royal Bahamian Resort @ Sandals & Beaches Resorts
Get Free Scuba Diving @ Sandals & Beaches Resorts
Get Up to 65% Off @ Sandals & Beaches Resorts
Get Up to 65% off at Sandals Carlyle @ Sandals & Beaches Resorts